Legal
Terms of Service
These terms apply to your use of the PEMS website and to information you request through it. Use of the PEMS platform itself is governed by the separate written agreement between Voiceware.ai and the deploying healthcare organization.
Last updated July 31, 2026
Accepting these terms
By using this website you agree to these terms. If you do not agree, please do not use the site. If you are using it on behalf of an organization, you confirm you are authorized to accept these terms for that organization.
What this website is
This site describes PEMS — the Patient Engagement Management System from Voiceware.ai Advanced Integrations — and lets you request a demonstration. It is informational. Content here is not an offer, a quote, or a commitment to deliver specific functionality, and it is not medical, legal or compliance advice.
Screens and figures shown on this site are illustrative representations of the product and do not depict real patients or real call data.
Demo requests
- Provide accurate contact and organization details so we can respond appropriately.
- Do not submit patient information, protected health information, or any confidential third-party data through the form.
- Submitting a request does not create a contract or guarantee access to the platform.
By submitting the form you agree that we may contact you about your enquiry and about PEMS.
Acceptable use
- Do not attempt to gain unauthorized access to this site, its forms, or any connected system.
- Do not interfere with the availability of the site, including through automated scraping that degrades service.
- Do not submit unlawful, harmful, or deliberately misleading content.
- Do not use the site to send unsolicited commercial messages.
We may restrict access to the site if it is used in a way that breaches these terms or threatens its security.
Intellectual property
The PEMS name, the Voiceware.ai name and logo, the content of this site, and the design of the product screens shown here belong to Voiceware.ai Advanced Integrations. You may view and share this material for the purpose of evaluating PEMS. Any other use — including reproduction, modification or redistribution — requires our written permission.
Platform use is governed separately
Access to the PEMS AI agent and administrative dashboard is provided only under a signed agreement with the deploying organization. That agreement, and not this page, sets out service levels, security obligations, business associate terms, support commitments, data handling, fees and termination rights. Where the two conflict, the signed agreement controls.
Emergencies
PEMS is not an emergency service. If a caller describes a medical emergency, the AI agent directs them to hang up and call 911. Nothing on this site should be relied on in place of emergency medical services.
Availability and disclaimers
We work to keep this website accurate and available, but we provide it “as is” and may change or remove content at any time without notice. To the fullest extent permitted by law, we disclaim implied warranties relating to this website, including warranties of merchantability, fitness for a particular purpose and non-infringement.
Limitation of liability
To the fullest extent permitted by law, Voiceware.ai Advanced Integrations is not liable for indirect, incidental, special or consequential losses arising from your use of this website. Liability relating to the PEMS platform is addressed in the applicable signed agreement.
Third-party links
This site may reference third-party services or materials. We do not control them and are not responsible for their content or practices.
Changes to these terms
We may update these terms as the site and the product change. Updates take effect when posted, and the date at the top of this page will be revised.
Contact
Questions about these terms? Send them through the demo request form on this site and note that your message concerns the Terms of Service.
